Shipping Policy

Thank you for your trust and support in our products. We are committed to delivering excellent shipping services to ensure convenience and satisfaction for our customers. Below is our detailed shipping policy:

1. Shipping Methods

Standard Shipping:

  • Order Cutoff Time: 02:00 PM (GMT-08:00), Pacific Standard Time (Los Angeles). Orders placed after this time will be processed on the next business day.

Shipping to the United States

  • Handling Time: 4-5 business days (Monday to Saturday).
  • Transit Time: 5-10 business days (Monday to Saturday).
  • Shipping Fee: Free.

Shipping to Vietnam

  • Handling Time: 4-5 business days (Monday to Saturday).
  • Transit Time: 10-12 business days (Monday to Saturday).
  • Shipping Fee: Free.

2. Policies and Terms

Handling Time:

  • Handling time begins from the date your order is confirmed and payment is successfully processed.

Transit Time:

  • Transit time is calculated from the date the package is shipped and may vary depending on factors such as shipping conditions, the carrier’s service, and the recipient’s location.

Shipping Confirmation and Tracking:

  • Once your order is shipped, you will receive an email or message with the shipping details, including the tracking number. This allows you to monitor your package's journey until it reaches your doorstep.

Free Shipping Eligibility:

  • The free shipping policy applies exclusively to orders shipped to the United States and Vietnam as specified in the "Shipping Methods" section above.
  • Orders must meet the eligibility criteria (e.g., within serviceable locations) to qualify for free shipping.

Special Requests:

  • Customers with special shipping needs or requests outside of the standard shipping method may contact our customer service. Additional fees may apply for expedited or customized shipping services.

3. Important Notes

  • All shipping timelines are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions, holidays, or carrier-related issues.
  • Deliveries are not made on Sundays or public holidays.
  • In the case of returned shipments due to incorrect address details or failed delivery attempts, the customer may be responsible for any additional shipping fees.

4. Contact and Support

We are here to ensure your shopping experience is smooth and worry-free. Should you have any questions or require assistance regarding shipping, please feel free to contact us via:

  • Email: info@beelovepod.com
  • Support Hours: 24/7

Policy Updates

This shipping policy is subject to periodic updates and changes without prior notice. We encourage customers to review the most up-to-date version of our shipping policy before placing an order.

Thank you for choosing us. We are delighted to serve you and look forward to ensuring your satisfaction!